Effective 21 July 2026 · Last updated 21 July 2026.
VahanSpace ("VahanSpace", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, process, and protect information obtained through our website, mobile applications, and related services (collectively, the "Platform").
By accessing or using the Platform, you consent to the collection and use of information in accordance with this Privacy Policy.
We may collect the following information:
When you use the in-app voice assistant (Vasu):
When you enable "Near me" (optional):
We may use your information to:
We may share information with:
We may share your information to third parties.
Where required by law, court order, government authority, law enforcement agency, or regulatory body.
Information provided by users in vehicle listings, dealer profiles, reviews, ratings, or marketplace interactions may be visible to other users.
Users are solely responsible for the information they choose to publish.
VahanSpace does not use advertising cookies or third-party tracking technologies. To provide core functionality, the Platform stores limited information on your own device:
No first-party tracking cookies are set, and sign-in data is cleared when you sign out. If analytics or similar technologies are introduced in the future, this policy will be updated and consent obtained where required by law.
We retain information for as long as necessary to:
Even after account deletion, certain information may be retained where required by law or for legitimate business purposes.
VahanSpace implements commercially reasonable security measures including:
However, no internet transmission or storage system can be guaranteed to be 100% secure. Users acknowledge that information is transmitted at their own risk.
The Platform may contain links to third-party websites or services.
VahanSpace is not responsible for the privacy practices, content, or security of such third-party platforms.
Users are encouraged to review the privacy policies of those platforms.
Users may receive:
Users may opt out of promotional communications at any time. Service-related communications may continue where necessary to provide the Platform's services.
Subject to applicable law, users may:
Requests may be submitted through the contact information provided below.
The Platform is intended only for individuals aged 18 years and above.
We do not knowingly collect personal information from minors.
If we become aware that information has been collected from a minor, we may remove such information and terminate the associated account.
Information may be processed, stored, or transferred to servers and service providers located within or outside India.
By using the Platform, users consent to such transfers subject to applicable legal requirements.
VahanSpace shall not be liable for:
Users are responsible for maintaining the confidentiality of their login credentials.
VahanSpace may update this Privacy Policy periodically.
Updated versions will be published on the Platform with the revised effective date.
Continued use of the Platform after publication of changes constitutes acceptance of the revised Privacy Policy.
You can report objectionable content or users directly in the app: use the "Report" option on any listing or user, and "Block" to stop a user from contacting you. Our moderation team reviews reports and removes content that violates our policies; offending accounts may be warned, suspended, or removed.
You may also report content or raise a grievance with our Grievance Officer:
Grievance Officer, VahanSpace India Pvt Ltd
235, Binnamangala, 2nd Floor, 13th Cross Road, 2nd Stage, Indira Nagar, Bengaluru - 560038
Phone: +91 7070 705223
We aim to acknowledge reports within 48 hours and resolve them within the timeframe required by applicable law.
For privacy-related questions, requests, or concerns, please contact:
VahanSpace India Pvt Ltd®
235, Binnamangala, 2nd Floor, 13th Cross Road, 2nd Stage, Indira Nagar, Bengaluru - 560038
Phone: +91 7070 705223
By accessing, registering, or using VahanSpace, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, processing, storage, and use of your information as described herein.
I authorize VahanSpace to share my information with third parties.
I expressly authorize VahanSpace to share my personal, financial, employment, and vehicle-related information with loan agents, banks, NBFCs, and financing partners for the purpose of evaluating and processing my loan application.
When you use services offered by third parties through VahanSpace, they may request and collect your information for providing various services. These third parties process your information according to their own privacy policies and the terms applicable to their services. Since VahanSpace does not control their privacy practices, we recommend reviewing the relevant policies and terms before using any third-party service.
By using VahanSpace, you consent to the collection and use of the information you disclose on our VahanSpace platform. We reserve the right to amend this Privacy Policy / Terms & Conditions from time to time.
